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Tailoring Messages for Cross-Cultural Communication: Recommendations for COVID-19 Case Investigators and Contact Tracers

Brief,
Population Health and Prevention,
Healthcare Access,
Community Health Workers,
Infectious Disease,
COVID-19,
COVID and Communication,
COVID and Community Mitigation,
COVID and Contact Tracing/Disease Intervention,
COVID Preparedness,
COVID and Workforce,
Health Equity,
Elimination of Disparities,
Race and Public Health,
Communications

Case investigators and contact tracers must understand and adapt to the culture of people with COVID-19 to conduct effective interviews and follow up. It is important that case investigators acknowledge existing fears and concerns, and ...

Communicating Public Health Guidance to Cases and Contacts: Recommendations for COVID-19 Case Investigators and Contact Tracers

Brief,
Population Health and Prevention,
Healthcare Access,
Community Health Workers,
Infectious Disease,
COVID-19,
COVID and Mental Health,
COVID and Communication,
COVID and Community Mitigation,
COVID and Contact Tracing/Disease Intervention,
COVID Preparedness,
COVID and Workforce,
Communications

The fear, uncertainty, and trauma caused by the COVID-19 pandemic have affected how individuals interpret public health messages. With this in mind, this brief outlines recommendations for case investigators and contact tracers to consider ...