Making Contact: A Training for COVID-19 Case Investigators and Contact Tracers
The nation's ability to quickly contain infectious disease outbreaks is more important than ever, and an expanded contact tracing workforce is critical for this effort. ASTHO and the National Coalition of STD Directors are pleased to offer this free online course to support the rapid training and scale-up this new contact tracing workforce.
Interested in taking the course? Check out our FAQs for Learners (PDF).
Interested in directing your learners to the course? Check out our FAQs for Public Health Authorities and Training Providers (PDF).
Additional questions? Contact the training team.
Looking for more training? Check out the National Network of Disease Intervention Training Center’s skills-based course, which builds on the ASTHO/NCSD knowledge-based training.
Looking for additional contact tracing resources? Visit ASTHO's COVID-19 page.
What
Making Contact: A Training for COVID-19 Case Investigators and Contact Tracers is a knowledge-based online course for entry-level COVID-19 contact tracers planning to work with the state and local health departments.
Who
Individuals interested in entry-level COVID-19 contact tracer positions, including government employees, community health workers, local non-profit staff, students and academic faculty, volunteer groups, and more.
Length
The training includes four lessons that will take approximately four-and-a-half to complete. A certificate of completion is provided when all requirements are successfully met.
When
On-demand. The training is available through ASTHO's e-Learning Center at any time.
Cost
Free! The training is provided at no charge by ASTHO and NCSD.
Training Resources
Making Contact: Course Syllabus
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Making Contact: Considerations for Jurisdiction Specific Training
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Making Contact: Unit 1 Glossary
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Making Contact: Public Health Approach to Problem-Solving
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Making Contact: The Functions of Epidemiology
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Making Contact: Unit 2 Glossary
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Making Contact: Working With Private and Confidential Information
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Making Contact: The Steps for COVID-19 Case Investigation
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Making Contact: The Steps for COVID-19 Contact Tracing
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Making Contact: Unit 3 Glossary
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Making Contact: Communication Techniques
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Making Contact: Active Listening Techniques
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Making Contact: Elements of a Good Case Investigation or Contact Tracing Interview
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Making Contact: Unit 4 Glossary
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Making Contact: Potential Resources and Social Supports
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Making Contact: Ways of Communicating During Follow-Up Period
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Making Contact: FAQs for Learners
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