Designing for Connection Webinar Series

Public Health Approaches to Relationship and Partnership Management

In the first installment of this webinar series, state leaders from Iowa, Indiana, Washington, and Georgia share innovative tools and strategies for partnership management, relationship evaluation, and customer service in public health. Panelists explore a range of approaches—from low-code and no-code CRM development to tailored feedback systems and RFP planning—that support infrastructure improvements and more responsive engagement with local jurisdictions and community partners. 

Speakers

  • Eliza Daly, MPH, CHES, Public Health Infrastructure Grant Coordinator, Iowa Department of Health and Human Services
  • Jonn Durbin, Healthy Iowans, Iowa Department of Health and Human Services
  • Alison Hilkiah, Director of Healthcare Engagement and Partnerships, Washington State Department of Health
  • Andrew Johnson, Healthcare Relationships Manager, Washington State Department of Health
  • Brittany Butterfield, Planning Specialist, Indiana Department of Health
  • Tim Callahan, MPH, Director, Evaluation and Support Program, Georgia Department of Public Health