Process Improvement Readiness Assessment Tool
July 15, 2026 | Colton Anderson
Public health agencies rely on business processes to keep their important work moving, so keeping these processes up to date is critical. Process improvement identifies and addresses inefficiencies in business processes, making the work smoother and more effective. For many public health agencies, this work starts by taking a closer look at routine tasks and systems. Some improvements may be small adjustments that reduce delays or frustration, while other situations may call for more significant changes in how work is organized. Public health agencies often apply process improvement approaches to efforts such as:
- Reviewing and updating grants management workflows.
- Clarifying internal policy development and approval processes.
- Streamlining procurement or contracting procedures.
- Updating data reporting or information-sharing workflows.
This assessment tool is designed to help public health agencies determine whether they are prepared to begin process improvement work, providing clear steps and actions agencies should meet before diving into process improvement in earnest. Explore the tool to learn more about how public health agencies can prepare for and begin business process improvement efforts