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Tailoring Messages for Cross-Cultural Communication: Recommendations for COVID-19 Case Investigators and Contact Tracers

Case investigators and contact tracers must understand and adapt to the culture of people with COVID-19 to conduct effective interviews and follow up. It is important that case investigators ...

Communicating Public Health Guidance to Cases and Contacts: Recommendations for COVID-19 Case Investigators and Contact Tracers

The fear, uncertainty, and trauma caused by the COVID-19 pandemic have affected how individuals interpret public health messages. With this in mind, this brief outlines recommendations for case ...