Designing for Connection Webinar Series
Public Health Approaches to Relationship and Partnership Management
In the first installment of this webinar series, state leaders from Iowa, Indiana, Washington, and Georgia share innovative tools and strategies for partnership management, relationship evaluation, and customer service in public health. Panelists explore a range of approaches—from low-code and no-code CRM development to tailored feedback systems and RFP planning—that support infrastructure improvements and more responsive engagement with local jurisdictions and community partners.
Speakers
- Eliza Daly, MPH, CHES, Public Health Infrastructure Grant Coordinator, Iowa Department of Health and Human Services
- Jonn Durbin, Healthy Iowans, Iowa Department of Health and Human Services
- Alison Hilkiah, Director of Healthcare Engagement and Partnerships, Washington State Department of Health
- Andrew Johnson, Healthcare Relationships Manager, Washington State Department of Health
- Brittany Butterfield, Planning Specialist, Indiana Department of Health
- Tim Callahan, MPH, Director, Evaluation and Support Program, Georgia Department of Public Health
This work was supported by funds made available from the Centers for Disease Control and Prevention (CDC) of the U.S. Department of Health and Human Services (HHS), National Center for STLT Public Health Infrastructure and Workforce, through OE22-2203: Strengthening U.S. Public Health Infrastructure, Workforce, and Data Systems grant. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CDC/HHS, or the U.S. Government.